FAQs
FAQs
How much is shipping?
UNITED STATES: Shipping is free on all orders over $100. Orders under $100 will be $6.99. Expedited orders will be applied at checkout.
CANADA: Free standard shipping on Canada orders over $300 CAD, expedited shipping will be shown at checkout.
INTERNATIONAL: Shipping prices will be reflected at checkout depending on the shipping destination and weight of your order. At this time we do not offer free shipping for international orders.
*Free shipping is applied after discounts and before taxes.
When Will My Order Ship
Shipping fast is our top priority. 90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekends. Any orders placed on the weekends or the holidays will be shipped on the following business day.
During peak sale season, restocks, and new drops the delivery of your package(s) may take a little longer.
The cut-off time for same day shipping for any expedited shipping option (Overnight, Second Day, Priority 2-3 Day, DHL Express, UPS Expedited) is 2PM ET. Any orders placed after that time will be shipped the following business day. Please keep in mind that weekends are not working or delivery days.
Orders are subject to verification and approval before shipping. If inaccurate or incomplete information was provided, this may cause a delay in processing and shipping your order.
If an item(s) is out of stock, this may cause a delay in processing and shipping your order. Rest assured that you will be notified via email or phone about any changes associated to your order.
International Orders & Fees
We unfortunately have no control over custom fees and they vary from country to country. Customers would be responsible for paying all customs/duties fees.
Shipping questions
How much is shipping?
UNITED STATES: Shipping is free on all orders over $100. Orders under $100 will be $6.99. Expedited orders will be applied at checkout.
CANADA: Free standard shipping on Canada orders over $300 CAD, expedited shipping will be shown at checkout.
INTERNATIONAL: Shipping prices will be reflected at checkout depending on the shipping destination and weight of your order. At this time we do not offer free shipping for international orders.
*Free shipping is applied after discounts and before taxes.
When Will My Order Ship
Shipping fast is our top priority. 90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekends. Any orders placed on the weekends or the holidays will be shipped on the following business day.
During peak sale season, restocks, and new drops the delivery of your package(s) may take a little longer.
The cut-off time for same day shipping for any expedited shipping option (Overnight, Second Day, Priority 2-3 Day, DHL Express, UPS Expedited) is 2PM ET. Any orders placed after that time will be shipped the following business day. Please keep in mind that weekends are not working or delivery days.
Orders are subject to verification and approval before shipping. If inaccurate or incomplete information was provided, this may cause a delay in processing and shipping your order.
If an item(s) is out of stock, this may cause a delay in processing and shipping your order. Rest assured that you will be notified via email or phone about any changes associated to your order.
International Orders & Fees
We unfortunately have no control over custom fees and they vary from country to country. Customers would be responsible for paying all customs/duties fees.
Order Refusal
If for any reason you did not want your package or were not satisfied with the shipment, you do have the option of refusing the package which you can reach out to the carrier directly and refuse delivery. Once the package has reached our facility we will be able to issue a refund for the order, however we do charge a 15% restocking fee.
Keep in mind that the shipping fee would not be included in the refund of the order when packages are refused.
Can I change my order once it's placed?
Although we wish we could accommodate all changes, we fulfill orders very quickly!
This includes the following:
- Changing an Address
- Changing an Item
- Adding or Removing Items
- Switching Shipping Methods
Once your order has been confirmed, it’s not possible for you, or us, to change it. Please ensure all your information is correct before submitting your order. If your order is not yet shipped out, feel free to contact us immediately at support@bullishmentality.com and we will happily cancel your order, so that you can reorder the correct item. Please note that given the speed at which certain items sell out, we cannot guarantee that your item(s) will be available if your order is cancelled.
I entered the wrong address! What can I do?
Unfortunately once an order has been placed we would not be able to make changes on the order. But customers can reach out directly to the carrier and potentially have the package redirected to a new address or held at a postal location. If the package were to be returned back to our facility we are able to offer a reshipment, refund, or store credit once the package has been returned.
We would not be liable for any misdeliveries, if the package was marked delivered we would not issue a refund for that order.
Returns questions
What is your return/exchange policy?
We accept returns and exchanges on all orders as long as the item is Unworn, Unwashed, and Free Of Blemishes within 60 days of receiving the item. Washed items and or damaged items are not eligible for returns/exchanges. Unfortunately, we do not accept returns on any form of socks and undergarments due to hygienic reasons.
Returns can be refunded back to the original payment method (with a handling fee) or come in the form of store credit (Free). We reserve the right to adjust returns if original items are not received in new condition. If items are not in stock at the time we receive your item, you will be receiving store credit for it.
At this time, we do not offer free return shipping for international orders or refunds on customs or duties.
You can follow the link below to check out our returns page for more info!
How long will the return/exchange process take?
In most cases they will be processed within 2-10 business days from the delivery date to our facility. Once it has been processed you would receive a confirmation email confirming your return/exchange.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.